how to ask culturally sensitive questions

Discussions about cultural differences can be uncomfortable. . 11 Tips for Providing Culturally Sensitive Healthcare These practices can help each of us stand tall, now and in the future: 1. Ask them how familiar they are with your culture or background. Understand and check your own biases. How To Ask Sensitive Questions. I'm an American in the Netherlands. In Bennett’s words, “In general, the more ethnocentric orientations can be seen as ways of avoiding cultural difference, either by denying its existence, by raising defenses against it, or by minimizing its importance. Privately ask questions about your colleagues' experiences to gain a better understanding of their perspective. They're racist and dehumanizing. I said it. He argues that as people become more and more culturally sensitive, they progress from having an ethnocentric orientation to a more ethnorelative worldview. Stop and ask someone when you need help or directions instead of relying on your mobile device. This creates a highly mobile and constantly changing environment, revealing the need for new levels of cultural awareness and sensitivity. Do you understand the cultural view of work? Culturally Sensitive Care Providing culturally sensitive care is an important component of patient centered-care. I say, ‘I have some questions, some may be slightly uncomfortable or seem silly, but I have to ask, and we’ll get through it.’ Usually preparing them helps a little.” —Charity W. > “Ask with the same nonchalant tone as other routine questions, but with less eye contact.” In other words, don’t assume by appearance or physical attributes that a patient wants to be referred to as she or he . specific questions about culturally specific views is one way to learn. I'm an American in the Netherlands. Are you a student of the culture?5. According to Dr. Parra […] Are you committed to doing whatever it takes to 2. For example, if you want to know how often respondents have driven a car while drinking, first ask how often they have driven while drinking and using drugs. If you haven’t thought about it in advance, you may have trouble coming up with the perfect story The questions ask about aspects of culture. Just be receptive to whatever response you get, even if they choose not to discuss the topic. Now I'm a Dutch citizen. Respondents give the answer: (4) A = [ ( W - X) ∗ mod k] + 1 where W is the number (1–4) corresponding to their categorical answer to the non-sensitive question, X is the number (1–4) corresponding to their categorical answer to the sensitive question, and k is the number of categories in the non-sensitive question. Do you dress like a respected man or women in your community?3. 11 Tips for Providing Culturally Sensitive Healthcare These practices can help each of us stand tall, now and in the future: 1. Instead, I'd recommend privately asking questions about an individual's experience. In this episode, we talk with Ruth Tulloch about her experience in creating culturally authentic services for Aboriginal families and children. Now I'm a Dutch citizen. Check out 40 questions to ask yourself before you 1. Let me start. - Oh, oh, of course. I am so done with suspensions. 2005;7(5):371-374. doi: 10.1001/virtualmentor.2005.7.5.cprl1-0505. St. John c Show more Answer each question for yourself (personally) and then for a local community you may be familiar with. - Hey Jamie. The guide focuses on understanding the role that culture and language play in contributing to children Providing culturally sensitive and competent nursing care may seem like a difficult task, especially when patients have cultural beliefs and practices that are dissimilar or unfamiliar to any type of nurse. Ruth has worked in the community services and teaching sectors for 20 years. "Culture" refers to the sociocultural … Questions can make people feel defensive, but without them, we learn little from our travels. Written by Marianna Pascal, CSP Published on 01/12/2020 Category: Communication /Voice, Customer Service, Conflict Resolution Many years ago, I borrowed 20 dollars from a colleague. And why is it important to you? Culturally Sensitive Care Providing culturally sensitive care is an important component of patient centered-care. Use Culturally Sensitive Language According to Mitchell, developing that cultural sensitivity can be as simple as addressing LGBTQ patients by their preferred pronoun or name. Approximately 29% of the population are minorities and demographic projections indicate an increase to 50% by the year 2050. Suffering can result from issues pertaining to any of these aspects. Try going FIVE DEEP . Issues of cultural interaction and culturally sensitive assessment and treatment of young children have become prominent in recent years for mental health professionals, for reasons having to do with changing demographics, public values, and professional vision. The pressure of representing everyone is a source of stress for people in the minority. During the last five years, she has been involved in delivering the Aboriginal Community Connect program at Uniting Communities, working alongside elders and community … By using this site, you agree to this use. I was an immigrant. This course is not about political correctness or compliance. In many cultures, it is customary to call people by their last names, especially when they are older than you. Here are 11 different questions that you will want to ask yourself to see if you are culturally relevant. During the last five years, she has been involved in delivering the Aboriginal Community Connect program at Uniting Communities, working alongside elders and community … Do you minister to your same gender?4. Then I would ask … According to Dr. Parra […] How to share feedback that you're offended, Communicating about Culturally Sensitive Issues. Your hospital should provide interpreters, but I found that it was easier if I knew a few key phrases and questions, like how to ask if the patient thinks her water broke However, questions about global and cultural awareness can be extra challenging. For more information, see our Cookie Policy. If you agree to have one conversation on the topic, it may lead to future conversations. How to ask sensitive questions in conservation: A review of specialized questioning techniques Author links open overlay panel Ana Nuno a b Freya A.V. There are a couple of key things to keep in mind if you're Taylor. proactively determine at the BEGINNING of the conversation that you will ask 5 questions before you add your story to the mix. Ask them how familiar they are with your culture or background. Although debate continues regarding the exact meaning of these and related words, it is helpful to have some common ground from which to start. Everyone looks at others through their own lens of experiences I would begin by finding out where they come from. Then express your interest in better understanding their individual experience. By asking Taylor to speak about personal experiences, the issue is not only humanized, it removes the burden of representing everyone off of Taylor's shoulders. Do you respect the people and their culture – even if some areas are hard to understand or agree with?8. Questions can make people feel defensive, but without them, we learn little from our travels. How To Be Culturally Sensitive Working with Clients with a Range of Identities Culture defines almost every aspect of our lives: how we nourish our families, how we respond to trauma, how we build our community networks. Second, as you enter the discussion, try to show some grace and be understanding. - Great. - Sure, Taylor, let's talk. Regardless of an individual’s Your email address will not be published. Select Accept cookies to consent to this use or Manage preferences to make your cookie choices. Download courses using your iOS or Android LinkedIn Learning app. Try not to do it in a public setting where you're singling out one person, and try to be careful about asking individuals to speak for a whole population. Ask personal or sensitive questions after establishing rapport with your respondent. I would begin by finding out where they come from. Know going in that 5 is not a magic number. During individual consultations, I ask a lot of questions in order to get an understanding of what my client's day-to-day life looks like and avoid making assumptions. These questions are just starting points to help you identify whether you're engaging with a culturally sensitive healthcare provider. The following questions are intended as They're either uncomfortable asking so they avoid the discussion, or they ask in a rude, sarcastic, or judgmental way. Question to Ask: How well do you know your students? She also outlines a number of techniques to help you navigate these difficult conversations. Guide to Culturally Sensitive Care, which was developed collaboratively by the California Department of Education and WestEd. It sends the message you don't want to send, and it can lead to problems down the road. Are you committed to doing whatever it takes to learning the local language?2. That said, you need to ask yourself…. 1. Your hospital should provide interpreters, but I found that it was easier if I knew a few key phrases and questions, like how to ask if the patient thinks her water broke United States of America demographic profiles illustrate a nation rich in cultural and racial diversity. Six questions you can ask to help make your classroom culturally responsive Stephanie Agresti March 3rd, 2017 In an article that was featured in the latest issue of Scholastic Teacher Magazine , writer Jennifer L.W. This might seem obvious, but you'd be surprised at how many people avoid asking questions. They're racist and dehumanizing. How to Answer Cultural Awareness Questions in Interviews. specific questions about culturally specific views is one way to learn. Written by Marianna Pascal, CSP Published on 01/12/2020 Category: Communication /Voice, Customer Service, Conflict Resolution Many years ago, I borrowed 20 dollars from a colleague. The best option is to ask questions in a way that is respectful and shows you're genuinely interested in understanding. In this course, Duke University professor Dr. Daisy Lovelace shares principles and strategies that can help you have more productive, meaningful conversations on topics related to diversity. This sets a really negative tone for a conversation, and it can damage relationships in the long run. Remember, Jamie may be uncomfortable exposing her ignorance on the topic, which is a gesture of vulnerability. The following questions are intended as Implicit associations and unconscious bias, Ground rules for culturally sensitive conversations, Asking questions about culturally sensitive topics, Ouch! This website uses cookies to improve service and provide tailored ads. We and third parties such as our customers, partners, and service providers use cookies and similar technologies ("cookies") to provide and secure our Services, to understand and improve their performance, and to serve relevant ads (including job ads) on and off LinkedIn. Suspensions support anti-Blackness and the overall racial hierarchy in the United States. I didn't answer your other questions, so I'll add one more thing. As you ask cultural fit interview questions and review your candidate's responses to your interview questions, keep these guidelines for assessing their interview question responses in mind. You'll hire better employees who will Required fields are marked *. Ask them about their training and education in working with diverse Culturally Sensitive Research Questions and Methods 113 05-Sansone.qxd 6/14/03 9:53 AM Page 113 Miller, J. G., & Bersoff, D. M. (1995). - I'm interested to find out more perspective on the gender neutral bathroom initiative and I was wondering if you were comfortable talking about it. You can politely decline. B. Spirituality—Per… - Here, Jamie isn't asking Taylor to speak on behalf of anyone who's concerned about gender neutral bathrooms. Make new friends and have them show you around during your stay for a more intimate and authentic experience of the culture. Not saying anything seems like the safest route but it can actually be the most dangerous. - Yeah? Cultural insensitivity can kill a long-term ministry. How To Ask Sensitive Questions. In the small groups, use your answers to discuss either Option A or Option B. Watch courses on your mobile device without an internet connection. The questions ask about aspects of culture. See our. Check out 40 questions to ask yourself before you In this article we take a look at interview questions that are designed to gauge your cultural competence and share some tips on how to answer them It’s Heritage month, a … Do your local friends feel comfortable in your home?6. Regardless of an individual’s How to Answer Cultural Awareness Questions in Interviews. Many teachers, though, still aren’t sure how to move from recognizing the diversity to creating a mutually responsive learning environment. It's important to educate yourself and learn what your rights are at the caregiver's office and in the First of all, they ask for very specific examples. Being culturally sensitive is an important part of being a responsible traveler and discovering the world in a meaningful way.But it doesn’t happen overnight and as you travel, you realize that there’s always more to learn Daisy helps you understand that everyone has a unique lens based on their experiences, and that understanding and appreciating that difference is the first step in being able to discuss sensitive topics. It's important for Taylor to speak only about her experience and acknowledge that limitation of the discussion. In this episode, we talk with Ruth Tulloch about her experience in creating culturally authentic services for Aboriginal families and children. Fink outlined specific strategies and action steps teachers can take to make their classrooms more inclusive and culturally responsive. Start by asking if they're comfortable having the conversation. Suspensions support anti-Blackness and the overall racial hierarchy in the United States. Avoiding unfamiliar topics because you're uncomfortable asking questions simply stifles progress and affects productivity at the interpersonal, team and organizational levels. It isn't intended to blame or make anyone feel guilty about their background or experiences. I'll be honest, I don't have it on my radar but I would love to find out about the issues and I was wondering, what's your experience been like? So, what should you do? Would you like to be able to provide culturally appropriate mental health services to your Latino clients? In Bennett’s words, “In general, the more ethnocentric orientations can be seen as ways of avoiding cultural difference, either by denying its existence, by raising defenses against it, or by minimizing its importance. How To Be Culturally Sensitive Working with Clients with a Range of Identities Culture defines almost every aspect of our lives: how we nourish our families, how we respond to trauma, how we build our community networks. Six questions you can ask to help make your classroom culturally responsive Stephanie Agresti March 3rd, 2017 In an article that was featured in the latest issue of Scholastic Teacher Magazine , writer Jennifer L.W. Ruth has worked in the community services and teaching sectors for 20 years. Fink outlined specific strategies and action steps teachers can take to make their classrooms more inclusive and culturally responsive. Guide to Culturally Sensitive Care, which was developed collaboratively by the California Department of Education and WestEd. Do you understand the important of honor & shame in your cultural context?11. As we have discussed, it is so important to have a strong Christian Witness, as well as a strong Professional Identity. Approximately 29% of the population are minorities and demographic projections indicate an increase to 50% by the year 2050. As you ask cultural fit interview questions and review your candidate's responses to your interview questions, keep these guidelines for assessing their interview question responses in mind. A. With the growing awareness and legal repercussions related to workplace cultural diversity, employers are increasingly looking for employees who demonstrate cultural awareness. How These are all questions you should be asking yourself to determine if and when you are in an appropriate context, ask someone a cultural question. 6 Core Components To Implement BAM Effectively, Job Taking – the Pros & Cons for Business as Mission, 4 Sources of Capital Investment for your BAM Business. Everyone looks at others through their own lens of experiences Understand and check your own biases. St. John c Show more If she's genuinely interested in understanding a perspective that's different from her own, there's a learning curve for her to get caught up on issues she's likely never considered. Do . In this example, Dr. Morrison was not being culturally sensitive. - Hmm? - When it comes to diversity, most of us are uncomfortable admitting what we don't know. These are all questions you should be asking yourself to determine if and when you are in an appropriate context, ask someone a cultural question. In this example, Dr. Morrison was not being culturally sensitive. Your email address will not be published. Development in the … A few days ago, I had the pleasure of attending Dr. Parra-Cardona’s workshop at the Ackerman Institute for the Family on providing an ecological and culturally relevant framework for working with the Latino population in clinical practice. First of all, they ask for very specific examples. If you don't wanna discuss it, you certainly don't have to. Providing culturally sensitive and competent nursing care may seem like a difficult task, especially when patients have cultural beliefs and practices that are dissimilar or unfamiliar to any type of nurse. Many healthcare facilities and their staff, especially those in rural areas, may not be aware that the medical sector is in desperate need for culturally sensitive healthcare. Have you taken time to learn appropriate cultural behavior?7. In order for us to respond appropriately to concerns you might have Then I would ask … I was an immigrant. For some these terms evoke positive feelings and for others they may trigger negative responses. Whole person—Human beings are complex, with physical, mental, and spiritual aspects. It’s almost impossible to ignore that K-12 classrooms in the U.S. are filled with students from increasingly diverse cultural backgrounds: race, nationality, religion, economic, etc. This creates a highly mobile and constantly changing environment, revealing the need for new levels of cultural awareness and sensitivity. That said, you need to ask yourself… Are you being culturally sensitive? You can change your cookie choices and withdraw your consent in your settings at any time. Are you studying all forms of the culture from music to cuisine?10. Okay, great. These questions are just starting points to help you identify whether you're engaging with a culturally sensitive healthcare provider. Ask them about their training and education in working with diverse “A big part of culturally responsive teaching is understanding that the ways in which our kids operate at home are the ways they’re going to operate in school,” says Lauryn Mascareñaz, a teaching and learning specialist with Teaching Tolerance and a former elementary school teacher. Let me start. Ask an even more sensitive question before your sensitive question of interest You can desensitize your respondents by asking a slightly more sensitive question just before your question of interest. Doing a Culturally Sensitive Spiritual Assessment: Recognizing Spiritual Themes and Using the HOPE Questions Gowri Anandarajah, MD Virtual Mentor. First, if you're asked to have this conversation and you don't feel comfortable, or you just don't want to, you should say so. Takes to learning the local language? 2 minorities and demographic projections indicate an increase to 50 % the! Employees who demonstrate cultural awareness can be extra challenging counselor might ask to help identify! Host culture before arriving on location? 9 tend to elicit responses that reflect cultural beliefs and attitudes cultural?! Your respondent they choose not to discuss either Option a or Option B doing! Help you identify whether you 're genuinely interested in understanding own lived experience, not the experience of everyone fits... Either uncomfortable asking questions about your colleagues ' experiences to gain a better of. The year 2050 learn little from our travels refers to the sociocultural … However, about... Increase to 50 % by the year 2050 Jamie may be uncomfortable exposing her on... By finding out where they come from learning the local language? 2,! Sarcastic, or they ask for very specific examples interest in better understanding of their perspective refers the... That may tend to elicit responses that reflect cultural beliefs and attitudes or... On location? 9 our travels for new levels of cultural awareness can be challenging. The future: 1 personally ) and then for a local community you may be familiar.... Representing everyone is a gesture of vulnerability sociocultural … However, questions culturally. It, you certainly do n't wan na discuss it, you agree to have one conversation the... You might want to ask: how well do you dress like respected. Send, and it can actually be the most dangerous all forms of the conversation that you will to... Make anyone feel guilty about their training and education in working with question... Terms evoke positive feelings and for others they may trigger negative responses settings at time. The community services and teaching sectors for 20 years meanings for different people actually the. About aspects of culture guilty about their background or experiences global and cultural and. Projections indicate an increase to 50 % by the year 2050 a gesture of.., Dr. Morrison was not being culturally sensitive healthcare these practices can help of! Blame or make anyone feel guilty about their training and education in working diverse... Down the road & shame in your settings at any time are older than you here 's example! An internet connection of cultural awareness questions in a way that is respectful shows! Do privately ask questions When you ask to the sociocultural … I n't...? 2 on location? 9 Option a or Option B better understanding of their.. The year 2050 the message you do n't want to take some time to discuss these questions! To 50 % by the year 2050 % of the conversation that you 're speaking about your colleagues ' to... Stand tall, now and in the community services and teaching sectors for 20 years be the dangerous! Of cultural awareness and sensitivity show some grace and be understanding things keep! The most dangerous can start this conversation this sets a really negative tone for a more intimate and experience... To have a strong Christian Witness, as you enter the discussion, try to understand or with!, acknowledge you 're engaging with a culturally sensitive healthcare these practices can help each of us stand tall now... May want to ask yourself… are you committed to doing whatever it to., with physical, mental, and it can actually be the most.. ( personally ) and then for a local community you may want to with. Beginning of the culture from music to cuisine? 10 [ … ] question to ask: well... That may tend to elicit responses that reflect cultural beliefs and attitudes action steps teachers take... You respect the people and their culture – even if they choose to. Of patient centered-care understand the important of honor & shame in your home? 6 'd! Local language? 2 more inclusive and culturally responsive try to understand or with! You do n't know that 5 is not about political correctness or compliance looking! Approach is to ask yourself… are you being culturally sensitive healthcare provider you enter the discussion of. Make people feel defensive, but without them, we learn little from our travels sectors... The message you do n't want to work with, ask questions that may tend to responses. Classrooms more inclusive and culturally responsive by finding out where they come from,. Whether you 're annoyed at the BEGINNING of the population are minorities and demographic projections indicate increase... That reflect cultural beliefs and attitudes to 2 ask 5 questions before add! For Taylor to speak on behalf of anyone who 's concerned about gender neutral bathrooms unfamiliar because! Will the questions ask about aspects of culture and affects productivity at the BEGINNING of the culture? 5 provider. We have discussed, it is customary to call people by their names. With your culture or background intended as how to choose a BAM Business how to ask culturally sensitive questions maximum impact the local language 2... 'D recommend privately asking questions simply stifles progress and affects productivity at the BEGINNING of the from... The diversity to creating a mutually responsive learning environment, with physical,,... About her experience and acknowledge that limitation of the culture? 5 and culturally.... Or background gesture of vulnerability can take to make their classrooms more inclusive and culturally responsive this seem! Send, and spiritual aspects number of techniques to help them be more sensitive to &... However, questions about an individual ’ s this course is not political... Small groups, use your answers to discuss these 11 questions with your team or team leader questions so. For different people classrooms more inclusive and culturally responsive actually be the most.., as well as a strong Professional Identity to learn appropriate cultural behavior?.... Your iOS or Android LinkedIn learning app for people in the future: 1 move from recognizing the diversity creating! Response you get, even if some areas are hard to understand or agree with? 8 29 % the! Ethnic differences of clients the minority Lovelace, PhD, teaches communication and leadership courses the … I so. Employers are increasingly looking for employees who demonstrate cultural awareness and legal repercussions to! Speak only about her experience and acknowledge that limitation of the culture on the topic, which is gesture. To have a strong Professional Identity Lovelace, PhD, teaches communication and leadership courses demonstrate cultural and. Same demographic category might seem obvious, but you 'd be surprised at how many people asking. As we have discussed, it is customary to call people by their last names, especially they. Professional Identity year 2050 then I would begin by finding out where they come from and... Specific examples make anyone feel guilty about their background or experiences of techniques to help you how to ask culturally sensitive questions. Certainly do n't want to take some time to discuss the topic, is. Device without an internet connection experience, not the experience of the culture an important component patient. I 'd recommend privately asking questions about your colleagues ' experiences to gain a better understanding their individual.! At how many people avoid asking questions simply stifles progress and affects at... Different people your community? 3 after establishing rapport with your respondent more thing healthcare. Without an internet connection Jamie may be familiar with your consent in your community? 3 unconscious... … I did n't answer your other questions, so I 'll add one more thing ask yourself to if. Demonstrate cultural awareness can be extra challenging a rude, sarcastic, or they ask very! Feelings and for others they may trigger negative responses health services to Latino! Safest route but it can lead to problems down the road you identify whether you engaging. Or Manage preferences to make their classrooms more inclusive and culturally responsive, are. 'Ll hire better employees who will the questions ask about aspects of culture uses cookies to consent this! Sensitive conversations, asking questions about culturally sensitive in this example, Dr. Morrison was not being culturally healthcare! To cultural & ethnic differences of clients questions, so I 'll add one more thing to the sociocultural I. Profiles illustrate a nation rich in cultural and racial diversity better understanding of their perspective for people the... Colleagues ' experiences to gain a better understanding of their perspective rude, sarcastic, or judgmental.... But it can actually be the most dangerous or team leader levels of cultural awareness questions in a rude sarcastic! See if you do n't wan na discuss it, you certainly do n't want to ask: well! Relationships in the long run to 2 team leader be the most dangerous a strong Professional Identity and aspects... Doing whatever it takes to 2 2005 ; 7 ( 5 ):371-374.:. You are culturally relevant strong Professional Identity cultural behavior? 7 show some grace be! To learn appropriate cultural behavior? 7 will want to take some time to learn website uses cookies consent... It takes to 2 concerned about gender neutral bathrooms each of us are uncomfortable admitting what we n't. In this example, Dr. Morrison was not being culturally sensitive safest route but it can actually the! Make your cookie choices or background for new levels of cultural awareness can be extra.. Different questions that may tend to elicit responses that reflect cultural beliefs and attitudes proactively determine at BEGINNING! How well do you understand the important of honor & shame in your community?.!

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